Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
How do I get service for my Mac?
To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
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- Aug 14, 2020 Testing conducted by Apple in April 2015 using preproduction 2.2GHz quad-core Intel Core i7–based 15-inch MacBook Pro systems with 256GB of flash storage and 16GB of RAM. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%.
- Apple Mac Computer. Shopping for an Apple Mac. Whether you're into graphic design and photography or you're just looking for a reliable computer with the latest technology, an Mac computer gives you the power and efficiency you need. The thin, lightweight MacBook is easy to take anywhere you go, with stunning graphics and efficient battery life.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
| MacBook Pro | Out of Warranty |
|---|---|
| 16-inch MacBook Pro | $ 199 |
| 15-inch MacBook Pro with Retina display | $ 199 |
| 13-inch MacBook Pro with Retina display | $ 199 |
| 15-inch MacBook Pro | $ 129 |
| 13-inch MacBook Pro | $ 129 |
| 17-inch MacBook Pro (Vintage) | $ 179 |
| MacBook Air | Out of Warranty |
|---|---|
| 13-inch MacBook Air | $ 129 |
| 11-inch MacBook Air | $ 129 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. Shipping (if required) is an additional $ 19.95.
Accessories
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
| Product | Accessory battery service |
|---|---|
| Magic Keyboard | $ 29 |
| Magic Keyboard with Numeric Keypad | $ 29 |
| Magic Mouse 2 | $ 29 |
| Magic Trackpad 2 | $ 29 |
Pricing and terms might vary at other service providers. All prices are in U.S. dollars ($) and are subject to tax. If shipping is required, we'll add an additional $ 6.95 shipping fee.
Is your Mac covered by AppleCare+?
Apple Mac Book Pro Retina
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
| Model | Screen or external enclosure only (with AppleCare+) | Other damage (with AppleCare+) |
|---|---|---|
| All Mac models | $ 99 | $ 299 |
These fees apply in the United States. All prices are in U.S. dollars ($) and are subject to tax. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials. Devices modified by unauthorized service providers are not eligible for AppleCare+ accidental damage coverage unless all original parts are returned to Apple.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Mac's serial number.
Get ready for service
Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Apple Mac Book Pro 15 Retina
The first MacBook powered by Apple silicon will arrive later this year, at least according to industry insiders, and it’ll reportedly be sporting a 12-inch Retina display. The insiders go on to claim that Apple will release the first iMac system sporting its own silicon next year, as well, and that this alleged model may also feature Apple’s own GPU hardware.
The claims come from The China Times, which cites supply chain insiders as the source of the information. Assuming the report is true, Apple may release a new MacBook with a 12-inch Retina display sometime this year, one powered by the company’s own A14X processor. Apple announced earlier this summer that it will be transitioning from Intel’s hardware to its own silicon chips.
This tipped 12-inch MacBook model is reportedly attached to the codename ‘Tonga,’ one that will — again, allegedly — feature between 15 and 20 hours of battery life, as well as USB-C connectivity and an ultraportable design weighing fewer than 2.2lbs.
Apple Mac Retina Display
The report goes on to claim that Apple’s A14X processor has been finalized and that TSMC will mass-produce the hardware using its 5-nanometer process before the end of 2020, potentially filling any void that may remain when it stops making Huawei’s mobile processors next month. The company hasn’t commented on these claims, however.
In addition to the Apple silicon-powered MacBook allegedly arriving later this year, the report claims that Apple is gearing up to release new iMac desktop computers in 2021 that will feature both CPUs and GPUs designed by Apple, a move that would underscore its gravitation away from third-party companies. The insiders allege that the Apple-designed GPUs will provide more power and better performance per watt than current offerings.
Apple Imac Retina 5k
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